Terms of Service

01About these terms

These Terms of Service apply to realestate.lynamupmedia.com and to real estate photography, video, drone, virtual twilight and floor plan services provided by Lynam Up Media (“we,” “us”). By sending a booking request or using our services, you (the agent, homeowner, builder or other client, “you”) agree to these Terms.

02Booking requests and confirmation

Sending the booking form is a request, not a confirmed booking, and nothing is charged when you send it. We’ll review your request and confirm your date and arrival time. Your appointment is confirmed only once we’ve accepted it and your deposit is paid. We may decline any request.

Prices shown on the site and in the booking form are estimates based on the information you provide. If the property turns out to be substantially larger, or the job needs to differ from what was requested, we’ll tell you and adjust the quote before the shoot.

03Deposit, balance and payment

After we confirm your booking, we’ll send a secure payment link for a 25% deposit, which reserves your date and is applied to your total. The remaining balance, plus applicable Maryland sales tax, is invoiced once the shoot is complete and is due within 24 hours of the completed shoot.

Final full-resolution files may be delivered after the balance is paid. Late balances may incur a fee of 1.5% per month (or the maximum allowed by law, if lower), and usage rights (see below) begin only once payment is complete.

04Travel

Shoots within 15 miles of our base have no travel fee. Beyond that, travel is $1.50 per mile for the distance past the first 15 miles, calculated as a straight-line distance and shown before you book. Tolls, parking or ferry fees for unusual locations may be added with notice.

05Rescheduling and cancellation

• Free rescheduling or cancellation with at least 24 hours’ notice. If you cancel with 24 hours’ notice, your deposit is refunded or applied to a new date.
• Cancellations with less than 24 hours’ notice, or no-shows, forfeit the deposit.
• If we arrive and can’t access the property, or it isn’t ready and can’t be photographed within a reasonable time, the visit may be treated as a late cancellation, or we may shoot as-is.
• Weather: if rain, heavy clouds or wind would compromise exterior or drone work, we may reschedule those portions at no charge. We decide on drone safety.
• If we ever need to cancel, you’ll receive a full refund of any deposit or a new date of your choice.

06Property access and preparation

You confirm you’re authorized to book the shoot and to grant us access, and that the owner and any occupants have agreed to it being photographed. Please have the property clean, decluttered, lights on, blinds open, cars moved and pets secured. We photograph the property as we find it. We aren’t responsible for moving furniture or heavy items, or for personal items visible in photos.

We treat every home with care. We aren’t responsible for pre-existing damage or conditions, or for issues not caused by our negligence. Please let us know about hazards in advance.

07Delivery

Photos are typically delivered within 24 hours of the shoot, and video and reels within 24–48 hours. These are targets, not guarantees; weather, holidays, heavy volume or complex edits may occasionally extend them. We’ll keep you posted.

08Image licensing and ownership

Lynam Up Media owns the copyright in all photos, video, floor plans and other media we create. Once you’ve paid in full, you receive a non-exclusive, non-transferable license to use the media to market the specific property photographed, for as long as it’s listed for sale or rent. This includes MLS, listing portals, your website, social media, print, email and advertising for that listing.

• You may not sell or transfer the media, or give or license it to other agents, brokers, builders, stagers, vendors or the property owner for other uses, without our written permission. Additional licenses are available on request.
• Please don’t remove watermarks or credits where they appear, or alter the images in a way that misrepresents the property.
• We may use the media in our portfolio and marketing, without the property address.

09Edited images, virtual twilights and floor plans

Photos are professionally edited for color, light and clarity. Virtual twilights, sky replacements and any virtual staging are digitally created. You’re responsible for complying with MLS and advertising rules about disclosing digitally altered images. Floor plans and any measurements are approximate, for marketing only, and should not be relied on for appraisal, construction or legal purposes.

10Drone photography

Aerial work is flown in compliance with FAA regulations and local rules. Some properties are in restricted airspace or near airports, military installations or crowds where flight isn’t allowed or requires authorization we can’t obtain in time. In that case we’ll let you know and adjust or refund the drone portion. The pilot in command makes the final decision on whether it’s safe to fly.

11Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential damages, including lost commissions, delayed listings or lost sales. Our total liability for any claim relating to a shoot is limited to the amount you paid for that shoot. If a technical failure means we can’t deliver what you booked, our responsibility is limited to a reshoot or a refund of the affected services.

12Indemnification

You agree to defend and hold Lynam Up Media harmless from claims arising from your lack of authority to book or grant access to the property, the absence of owner or occupant consent, how you use the media, or your breach of these Terms.

13Use of this website

Images, videos, text and design on this site belong to Lynam Up Media and may not be copied or reused without permission. Please don’t misuse the site, attempt to break its security, or submit false or spam bookings. The site is provided “as is,” without warranties.

14Governing law

These Terms are governed by the laws of the State of Maryland. Any dispute will be resolved in the state or federal courts located in Anne Arundel County, Maryland, though we’re always happy to try to work things out directly first.

15Changes

We may update these Terms from time to time. The version posted here, with its “Last updated” date, applies to bookings made after that date.